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Privacy Policy

This privacy policy sets out how we use and protect any information that you give when
you use our services.
We are committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using our service, then
you can be assured that it will only be used in accordance with this privacy statement.
What we collect
We may collect the following information when you enquire about, ask for or book a Taxi:
• Your name
• A contact number
• Demographic information such as postcode and address
• Other information relevant to customer surveys and/or offers
• Any other information voluntarily submitted via an online web form, including the
IP address of the machine the information was submitted from
What we do with the information we gather
We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails and texts about new products,
special offers or other information which we think you may find interesting using
the email address or telephone number which you have provided.
• From time to time, we may also use your information to contact you for market
research purposes. We may contact you by email, phone, fax or mail. We may
use the information to customise the website according to your interests.
Security
• We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure the information
we collect online.
Controlling your personal information
• We will not sell, distribute or lease your personal information to third parties
unless we are required by law to do so. We may use your personal information to
send you promotional information about third parties which we think you may find
interesting if you tell us that you wish this to happen.
• If you believe that any information we are holding on you is incorrect or
incomplete, please write to or email us as soon as possible, at the above
address. We will promptly correct any information found to be incorrect.
This policy in line with the 1998 Data Protection Act.

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